This isn't just a platitude for us, it is what we believe. Since 2013, 90% of our business has consisted of repeat clients and referrals. Here are some of the reasons.
"Home Fusion (Jamie, Paul, Elizabeth) have been my agents for two home sales and three home purchases. If/when I sell or buy again, they will be my Realtors in the future. This is why:
- Communication: Every single step of every transaction was explained to me thoughtfully and thoroughly. The entire process was transparent; this gave me the power of knowing enough to make good decisions.
- Follow through: Everything that they said they were going to do, they did, with every t crossed and every i dotted.
- Attentiveness and responsiveness: Though I know this team is very busy, I felt like I was their only client. When I had a question, they had an answer within minutes. Every single time.
- Expertise: This team has been at it for a long time and understand all of the intricacies and nuances of the business and especially this town. It was nice to feel so unbelievably NOT stressed with these large transactions, because I knew I had the best in the business working for me!
- Kindness: They are also just genuinely lovely people who make the whole experience fun!" C. Lausch
"We have bought seven and sold six homes. Jamie and Paul are without question the best realtors we have worked with. When we do another real estate transaction, I will not waste time calling anyone else. My son and daughter-in-law used them also and were equally pleased with their knowledge, professionalism and attention to detail. Their recommendations on price, staging, marketing, and contract negotiations were spot on. They created an excellent video of the home in addition to still pictures and the home brochure. Paul was there when they inspected the home and Jamie was there for the appraisal. We needed some repairs accomplished and Paul made an outstanding recommendation for a licensed contractor to make the necessary repairs and maintain the settlement date. Jamie provided the appraiser with recent comps to validate the sale price and and set her schedule to meet with the appraiser face-to-face. They will keep you informed every step of the process. Once we had a contract, Elizabeth, their operations manager took over and kept everything on track. They provided a detailed update weekly on who had been to see our property, their impressions of the property and neighborhood, and what the market conditions were in the local neighborhood. They did the same following the offer acceptance on the status of repairs, appraisal, and loan approval, Jamie and Paul are "one stop shopping" for the entire process. I guarantee you will not be disappointed." twhyde
"I was fortunate enough to be referred to HomeFusion through some friends who moved to Baltimore before me. And despite me having no idea what I was looking for, nor where I wanted to live in the city, Paul patiently took me through a tour of all the various options on the market, before pointing me in a direction that I hadn't even considered. He made the transaction as painless as possible, taking all the time I needed to walk through the paperwork. And, when, I ended up transferring to a new city for work a year after said purchase, you can bet I reached back out to my friends at HomeFusion. Trying to market a property when you're over a thousand miles away from Baltimore is not an easy task, but Jamie and Paul went above and beyond to ensure that the process went smoothly. They counseled me through a slow housing market, and helped to expedite the closing to meet the prospective buyer's timeline. I can recommend this dynamic duo without hesitation, as I have seen them perform on their promised service not once, but twice!" Zillow review
"We worked with Paul and Jamie for buying a house in Ellicott City and selling our house in Canton, respectively. We couldn’t be more happy with the services and help they’ve provided us. They have been professional, responsive, and gone the extra mile in helping us on our move. In addition, they are both very knowledgeable about all aspects of home selling/buying, and have great recommendations for contractors and other services. It was obvious when we met them how hard working and passionate they are about their jobs. They put our interests first, and we couldn’t be more happy with them." Zillow review
"Paul couldn’t have been more patient and informative as he guided us through our first home purchase. The level of service was exceptional, and we will definitely use them again in the future!" W. Moss
"We were new to Baltimore and first-time home buyers with Paul this year. He was so patient with our newbie needs, he walked us through the entire process and provided the Baltimore-specific details we were lacking. We took around 6 months to finally find our house - including multiple visits to various houses - and we never felt rushed. Paul walked us through the closing process, again, explaining all the steps, parties involved, and negotiation possibilities, which was invaluable. He continues to help us with his network of reliable contractors as we start work on our house. We highly recommend Paul!" D. Sarnak
"Buying a house is scary. There are tons of boxes that must be checked. I had no clue how to handle what I was getting into until I asked two of my most trusted friends which realtor they used and they both used the same one!! Jamie Mason of Cummings & Company totally hooked me up. She even showed the house a second time to my “cares so much” mother when she didn’t need to. Jamie is still willing to hold my hand when I need and I’m lucky to have her and her husband Paul Stagg to lean on. Jamie has an eye for design, she can stage your house and get it sold fast. They’re both true pros and I can’t express enough how much they helped me as well as some of my dearest friends find homes we’ve loved for years." C. Leverenz
"We worked with both Jamie and Paul to sell our home in Canton and buy in Timonium after the positive experience of many of our friends. Every time I walked the neighborhood, I would see their signs and it was quickly under contract. Our home was sold in 36 hours! They were extremely thorough as we reviewed and wrote contracts, recognizing items that many Realtors overlook. Their knowledge of the process and market immediately built our trust which never wavered. They were very quick to address last minute hiccups on both the buying and selling side and were always honest, forthcoming with information, put our best interest first and of course, put our minds at ease. I would recommend them with no reservations whatsoever. In fact, I wouldn’t work with anyone else." K. Lewis
"We recently completed our third purchase and second sale with HomeFusion. Both houses sold in a week or less, the latest at list price. As always, Jamie and Paul were professional, knowledgable, and responsive. We had a very challenging purchase and they guided us through with expertise and assurance. What sets them apart from other agents is their depth of knowledge, not just with realty, but with design and renovation, as well. You really are getting the full package." M. Johnson
"I was referred to Paul and Jamie by a co-worker. They were both very knowledgeable and really made me feel at ease. They understood my needs and were able to connect me with all of the other people that I needed to complete the home buying process. All parties concerned were reputable and worked diligently with Paul to keep things on track every step of the way. Paul explained things to me and helped me to be able to make informed decisions. Buying a house was a big step for me and I am very grateful to Paul and Jamie for being able to make my dream a reality. I highly recommend them." M. McCusker
"Jamie and Paul made selling my first home a breeze. My house sold within five days! They both had a wealth of knowledge and experience that made the entire process painless. I would highly recommend working with Jamie and Paul. They are great people and a pleasure to work with." I. Holmes
"Jamie and Paul were extremely detail oriented in working with us. As we were two hours away from the home we were selling, they aided so significantly in not only coordinating our renovations and responsibilities but also in keeping us on a tight timeline so that the house could be marketed and listed quickly. They care sincerely about the quality of the pre-sale work that gets done on any home they sell, which includes staging. Our staging, arranged by Jamie, was an effective tool in getting us an offer within just 48 hours of listing. Paul is extremely level-headed and an excellent guide through the negotiations of inspections, etc. He kept us calm and on track. They are an excellent team and we would hire them again in an instant." Zillow review
"I worked with Paul to purchase my first home...Paul is very knowledgeable about the Baltimore area and was very flexible when my search parameters changed several times. He was able to offer sound advice and was invaluable during the home finishes process when I consulted him on what would be the best decision for resale value. Paul was very responsive throughout the entire process and worked hard behind the scenes to make everything as stress-free as possible for me. I would enthusiastically recommend him and his team to friends and family." R. McWilliams
"We've used Jamie Mason and Paul Stagg for numerous real estate transactions throughout the past few years. Our experience has been wonderful, and we've always felt like we were getting the very best service from them. Their attention to detail is a very important aspect to their business. They are knowledgeable, courteous, and extremely professional in their approach to real estate. We highly recommend them to anyone looking to buy or sell a home." Zillow review
"Paul and Jamie did a great job from start to finish. They walked me through the process every step of the way and I felt well informed and confident to make the best decision when purchasing my new home. I would recommend them to anyone and use them again myself in a heartbeat." C. Verdecchia
"Paul and his team are wonderful at what they do! I had previously worked with other agents who were not nearly as helpful and knowledgable. Paul was welcoming and understanding of my needs and somewhat tricky timeline. He worked diligently to keep me informed when needed, but also was fully capable to handle a lot of work behind the scenes to make my purchase process easy and quick. I would HIGHLY recommend them (and already have) to several friends in the area. I couldn't have been happier with their level of service and professionalism." Zillow review
"The words and phrases that come to mind when I think of Jamie and Paul and how they handled my real estate transaction:- Professional - Efficient - Reliable - Passionate - Expert level knowledge - Confident - Tireless advocates - Problem solvers - Impeccable taste - Courteous - Extreme attention to detail - Well connected - Highly skilled negotiators - Strong moral compass. If you want what could potentially be a frustrating, anxiety provoking process to be made as pleasant and seamless as possible, Jamie and Paul will not let you down." T. Mitchell
"Let me preface by saying that I am very familiar with the residential real estate market in Baltimore, over the last 20 years of marketing Baltimore communities I have had the opportunity to work with hundreds of real estate broker firms and agents. Over those years I have observed various styles and approaches of agents and understand a few key elements that make for a successful relationship. The reason I chose to work with Jamie and Paul are because of who they are as professionals and how they operate their business. I wanted to work with a team where I knew all the players, fully understood their approach to selling my home and was assured I would be only be working with the principals. I had no interest in working with a large team and getting passed around to “specialist” within their group. I had a question, I called Jamie and she returned my call. I had a unique home to sell and from contract to closing it was wrapped up in just 9 weeks! I am a strong believer that successful marketing of a home makes it sell and they understand how to execute on a multitude of levels – from social media to in-person networking. And if a picture tells a 1,000 words then you definitely want Jamie taking the photos, she understands lighting and how to convey the assets of each room – it’s the reason it was a featured as the “home of the week” in a local publication. In the stressful world of buying or selling a home, make the process a little easier and more enjoyable and meet with Jamie and Paul to see for yourself!" TKG
"Selling my house was as easy as 1-2-3 with Paul and Jamie as my agent(s). On our initial meeting I signed the preliminary paperwork and received some advice from Jamie on staging my house. 10 days after the house was placed on multiple listings I received a call from Jamie that an offerwas made. Day 11 - I had a signed contract. Paul and Jamie took care of all the details. I just showed up for settlement 45 days later. With Paul and Jamie in my corner the process I dreaded turned out to be seamless! I will use them again in my next venture and highly recommend this team." L. Bondoc
"Jamie Mason surpassed all expectations. She is extremely talented in her management of clients and has a wealth of business and
"Very knowledgeable and professional prompt service by Jamie Mason."- M. Grubb
"Our buyers' agent, Jamie Mason, was excellent - very conscientious and helpful."- S. Kadota
"Jamie navigated me through the purchase of my new home - first home. She is extremely knowledgeable about all aspects of home buying. She put me in contact with other reputable, efficient persons and was able to make recommendations for all my needs. She was patient and forthright. She assisted me through complicated situations and has continued to guide me even after settlement. Having met several other realtors prior to working with her, it is extremely clear that she takes pride in her job and she is far more competent than other agents in the business."- K. Berdan
"Jamie Mason was a great agent to work with and made a sometimes difficult process very easy."- M. Maurath
"[Jamie is] definitely in the top 10% of realtors with whom I've dealt. I value [her] commitment, dedication and attention to detail."- M. Sharpe
"I was impressed by [Jamie's] style - professional and caring... What I thought would be such a stressful experience turned out to be a good learning experience. What did I learn? Not all real estate agents are the same... Jamie was caring, supportive and very patient. She took the time to know us. She always had our interests in front of her. She is a true professional and a perfect representative for Long & Foster. I carry her cards ready to refer her any time!"- R. Heggs
"Jamie Mason was an excellent real estate agent!"- M. Dunbar
"From day one, [Jamie] quickly responded to me... Jamie did an outstanding job choosing properties that had all the amenities that I was looking for. Jamie's ability to understand what I was looking for in both an area and a property quickly led me to my purchase... Not only has my purchase proved to be a sound financial investment, but I also love everything about my new home and the area in
"Jamie was wonderful! Very knowledgable of
"The service provided me by Jamie Mason...was unparalleled. Jamie was extremely courteous, prompt and professional. Jamie was always quick to respond and took great care answering all my questions. I will recommend Jamie to anyone buying or selling a home. I will use Jamie's services again..."- M. Takovich
"Jamie Mason and her assistant Kathleen were outstanding! I have already recommended them to a number of people! The home buying experience was actually a pleasure! Thank you!!"- J. Kerilla
"Jamie Mason was an excellent buyers' agent. She was always 100% on top of all the required details, usually a step ahead of me. Her patience with picking a house was great! I would highly recommend her to anyone."- E. Mellor
"We got so unbelievably lucky with Paul and Jamie. It was a blind choice on our part, after we saw an ad for a house we liked (but ultimately didn't buy). A correspondence ensued and then we got down to the hard business of making choices.We live in Ethiopia and are moving back to the USA after 17 years in Africa. I spent one day with Paul when I was in the USA several months ago and my husband followed a few weeks later for two additional days. That's all the time we had, but in between we shared lots more e-mail communication and narrowed down our preferences. And sure enough, despite the cramped time-span, eventually we found the house we wanted. Paul and Jamie assisted but never pressured us. In fact, Paul made several comments when houses struck him as over-priced, even though that would have meant more money for them. Finally we found something that was below our top-budget by quite a bit, but Paul was completely supportive. We made an offer, and Paul handled the back-and-forth until the good news of an agreement came through. But whew! You can just imagine the extra problems our long-distance brought to the next phase, in terms of communication, getting money sent to the right place, forms to be filled out and signed, the inspection, etc. Not to worry: Paul just said he enjoyed the extra challenge and it all got done smoothly and on-time. He and Jamie handled all the preparatory steps with skill, knowledge, good advice, and with an excellent network of co-professionals. We have bought and sold 6 houses in our lives so far (both in the USA and abroad) and HomeFusion is far and above the BEST real estate team we have ever worked with. We recommend Paul and Jamie without any downside or any reservation whatsoever!" L. Steinitz
Copyright 2014. HomeFusion, LLC. All rights reserved.